We do offer adjustments if you are unhappy with your service. Color adjustments must be done by the original stylist that performed your service unless requested otherwise and within 1 week of original appointment. After 1 week you are subject to a color service fee.

We ask that you notify us within 24 hours of your appointment if you need to cancel. If you cancel within 24 hours of your appointment you will be charged 50% of the service that you were scheduled for. If you no call, no text, no show on the day of your scheduled service you will be required to pay for 100% of the scheduled service. Cancellation fees must be paid before booking a future appointment at Studio H. A credit card will be held on file.

This business enforces a cancellation policy on select services and reserves the right to charge a cancellation fee for any no-shows and late cancellations. Note that you may be considered a no-show if you are late for your scheduled appointment, and it is up to the business to decide whether the fee is applied.

The cancellation fee is only charged if you violate the terms of the cancellation policy. If you show up to the appointment on time or cancel before the deadline listed on your confirmation page, no cancellation fee is withdrawn from your account. As the fee is not charged for successful appointments, you will be expected to pay for your appointment in full once the service is completed.

If you need to reschedule your appointment outside of the 24 hour cancellation window, we are more than happy to accommodate. However, if a singular appointment is rescheduled more than 3 times, a $100 deposit to book with your stylist will be required.

If you damage or discolor your extensions from sunscreen or spray tan/self tanners, Studio H is not held responsible and you may be required to purchase new extension hair. If you choose not to purchase new hair there will be an additional charge to treat your extensions; however, there is no guarantee that we will be able to remove discoloration from the extensions.

If you are dissatisfied with a hair product, we will gladly exchange it for another product! Please bring your item back to SH and our front desk will assist you. Limitations: All mechanical items (hot tools); brushes; accessories; special order & merchandise are final sale.